Information Technologies, LLC (ITI) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the ITI Web site and governs data collection and usage. By using the ITI web site, you consent to the data practices described in this statement.

Collection of your Personal Information

ITI collects personally identifiable information, such as your e-mail address, name, agency, and products for which your agency currently has support.

There is also information about your computer hardware and software that is automatically collected by ITI. This information can include: your IP address, browser type, operating system, domain names, access times and referring web site addresses and search terms. This information is used by ITI for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ITI web site.

ITI uses online collaboration and support tools. The communications during these online sessions are kept within the company and not shared with any other group or person. However, as with most communications over the Internet, which is a public network, there is a possibility that information can be intercepted by a third party.

ITI encourages you to review the privacy statements of web sites you choose to link to from ITI so that you can understand how those web sites collect, use and share your information. ITI is not responsible for the privacy statements or other content on web sites outside of the ITI web site.

Use of your Personal Information

ITI collects and uses your personal information to operate the ITI web site and deliver the services you have requested. ITI also uses your personally identifiable information to inform you of other products or services available from ITI. ITI may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

ITI does not sell, rent or lease its customer lists to third parties.

ITI keeps track of the web sites and pages our customers visit within ITI, in order to determine what ITI services are the most popular.

ITI web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ITI or the site; (b) protect and defend the rights or property of ITI; and, (c) act under exigent circumstances to protect the personal safety of users of ITI, or the public.

Security of your Personal Information

ITI secures your personal information from unauthorized access, use or disclosure. ITI secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Security and Confidentiality of Public Safety Information

ITI may, during the course of providing services, come in contact with or be entrusted with sensitive client information. This contact or possession will occur only with permission from a representative of the client agency.

Examples of such information include, but are not limited to, partial or entire copies of databases or tables, network configuration, layout and topology, and usernames and passwords. The collected information will only be used for the explicit purpose of supporting your agency and will be maintained securely and confidentially while in ITI's possession. Any such information will be returned or destroyed upon completion of the required services.

Similarly, ITI may connect to networks through wired and/or wireless connections as necessary and approved by any client agency requesting ITI support or services. ITI will not maintain persistent network connections.

Changes to this Statement

ITI will occasionally update this Statement of Privacy to reflect company and customer feedback. ITI encourages you to periodically review this Statement to be informed of how ITI is protecting your information.

Contact Information

ITI welcomes your comments regarding this Statement of Privacy. If you believe that ITI has not adhered to this Statement, please contact ITI at We will employ all reasonable efforts to promptly determine and remedy the problem.